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Contact Us

If you have a question concerning any product or service we offer, please contact us and we'll respond promptly. If you have some feedback, please let us know what's on your mind. We'd love to hear what you liked about your experience with NorStates Bank or what you'd like us to do better.


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  • NorStates Bank Customer Service
  • 1601 N. Lewis Ave.
  • Waukegan, Illinois 60085
  • 847.775.8200
  • Locations and Hours
  • Report a Lost or Stolen Card
  • Reorder Checks
  • WARNING: Electronic mail is not confidential. Avoid sending an e-mail message that includes personal or financial information.
  • Recipient must check for e-mail viruses since the bank can not be held liable for any transmitted viruses.